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Associate Director - Financial Services (Loyalty)

4-9 years

Gurgaon / Gurugram

Associate Director - Financial Services (Loyalty)

InterGlobe Aviation

posted 11d ago

Job Description

Job Description

Job Overview:

We are seeking an experienced and strategic professional, within the financial services Loyalty business , to optimize and expand financial partnerships with IndiGo. This role will be instrumental in driving the development and execution of financial partnership strategies, leading relationships with both IndiGo and financial partners , and ensuring alignment with Loyalty program objectives to achieve mutual growth opportunities.

Key Responsibilities:

  • Lead the development of comprehensive financial partnership strategies that enhance member acquisitions , engagement, revenue generation, retention and overall partnership and portfolio effectiveness.
  • Lead relationships with strategic financial partners, serving as the primary point of contact for key stakeholders.
  • Execution of financial partnership agreements, ensuring alignment with contractual terms and conditions and maximizing mutual benefit.
  • Collaborate closely with internal teams to coordinate marketing efforts, promotional activities, and joint initiatives with financial partners.
  • Monitor and drive key performance indicators (KPIs) to evaluate the success and impact of financial partnerships for IndiGo. Example: member acquisitions, activations, engagements, incremental portfolio spends and driving incremental business growth.
  • Analyze financial partnership performance data and product / market trends to derive actionable insights and optimize strategies , via influential and ROI driven data sheets,  to enhance financial partnerships growth.
  • Ability to influence closure , based on comprehensive reports and presentations on both IndiGo and financial partner performance,  for executive review and strategic planning purposes.
  • Lead the financial aspects of financial partnership initiatives, including budget planning, forecasting, and expenditure monitoring.
  • Lead P/L management for the financial partnerships segment, demonstrating fiscal responsibility and strategic investment.
  • Provide mentorship to the financial partnerships team, fostering a high-performance culture and professional development opportunities.
  • Collaborate effectively with cross-functional teams, including marketing, product development, analytics, and operations, to achieve partnership objectives and drive program success and tasks, in a timely manner 
  • Support a culture of collaboration, innovation, and excellence within the financial partnerships team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Finance,  or a related field; Master’s degree preferred.
  • Minimum of 12 years of progressive experience in partnership management, loyalty program management, or related fields, with a focus on financial partnerships.
  • Proven track record of successfully developing and executing strategic and financial partnership initiatives that drive business results.
  • Strong leadership skills with the ability to inspire and motivate teams towards achieving goals.
  • Exceptional analytical skills with a data-driven approach to decision-making and problem-solving.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
  • Extensive experience in the financial services industry or loyalty sector is highly desirable.

Employment Type: Full Time, Permanent

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What people at InterGlobe Aviation are saying

4.4
 Rating based on 4 Associate Director reviews

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You learn everyday and proud to stay ahead on the industry trends.

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Nothing of such sort

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Associate Director salary at InterGlobe Aviation

reported by 59 employees with 9-20 years exp.
₹25 L/yr - ₹55 L/yr
At par with the average Associate Director Salary in India
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What InterGlobe Aviation employees are saying about work life

based on 2.5k employees
60%
63%
36%
90%
Flexible timing
Rotational Shift
No travel
Day Shift
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InterGlobe Aviation Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Cafeteria
Team Outings +6 more
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