Customer Support Intern

Age group : (20 - 28)

Languages known : Marathi and English

Freshers with fluency in English and Marathi language can also apply.

Job Description

• Contacting new subscriber list to :

Hygiene check of the subscription
Query/ issue handling
• Keeping the database & feedback maintained and updated.
• Inviting subscribers for Loksatta events
• Preserve the company's reputation by handling grievances.
• Keeping a record of all the calls and notes of useful information.
Requirements :
• 0-1 year of experience as a telecaller or any similar role.
• Knowledge of computer programs like CRM and telephone systems.
• Knowledge of Microsoft excel
• Proficient in Marathi & English.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.
How to Apply :

Mail @ : komalindianexpress@gmail.com

Location : Nariman point, Mumbai

About the Company :

The Indian Express Pvt. Ltd. is a leading Indian newspaper company known for its independent journalism. It publishes in English, Marathi and Hindi. The company has a strong online presence and is widely circulated across India.
With the largest network of reporters across the country, The Indian Express and The Financial Express are published from a dozen cities every day, including New Delhi, Mumbai, Bangalore, Kolkata, Pune, Chandigarh, Lucknow, Jammu and Chennai. The Group publishes Loksatta in Mumbai, the largest Marathi daily newspaper, and Jansatta in Hindi.
https://indianexpress.com/