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4.0

based on 124 Reviews

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8 indiagold Jobs

Relationship Manager-Tamil

1-6 years

₹ 2 - 4L/yr

Gurgaon / Gurugram

1 vacancy

Relationship Manager-Tamil

indiagold

posted 5d ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description


The Core role (Responsibilities)

Job Description:

  • Responsible for making Welcome Calls to the customers and informing all details about product
  • Attending customer queries via calls or chat or mail as the process demands.
  • Communicate customers with all important details about their loan account, duration, charges.
  • Responsible for capturing feedback from the customers and their experience with our Sales rep. and his on-boarding experience.
  • Responsible for categorising the feedback into categories and sub-categories to make it easily understandable to relevant stakeholders.
  • Managing the inbound support for customers which would be both voice & non-voice.
  • Ensure that all interactions are first captured in the CRM.
  • Ensure all customer queries are properly answered and resolved, within SLA.
  • Ensure that all communication channels are managed with protocol and timelines

Location: Gurgaon


Perks & Benefits

  • Best place to work
  • Competitive salary
  • Full Medical and Accident Insurance
  • Company Paid Vaccination of Employee and Family
  • On-roll Employee - not on agency payroll
  • Employee Referral Bonus
  • On-time Salary and Incentive
  • Job Stability - 0 Employees Laid Off due to Covid
  • Different Businesses - Locker, Loan, Digital Gold
  • Tremendous Growth Opportunity


Employment Type: Full Time, Permanent

Read full job description

Prepare for Relationship Manager roles with real interview advice

People are getting interviews at indiagold through

(based on 8 indiagold interviews)
Job Portal
Referral
Company Website
Walkin
48%
13%
13%
13%
13% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at indiagold are saying

4.4
 Rating based on 14 Relationship Manager reviews

Likes

Had join ig on 2023 I learned lots of things throughout my journey. Work experience is fantastic. Good place to work and growth.

Dislikes

Nothing. I am satisfied.

Read 14 reviews

Relationship Manager salary at indiagold

reported by 42 employees
₹2.5 L/yr - ₹5.6 L/yr
26% less than the average Relationship Manager Salary in India
View more details

What indiagold employees are saying about work life

based on 124 employees
61%
76%
48%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

indiagold Benefits

Health Insurance
Soft Skill Training
Work From Home
Job Training
Free Transport
Child care +6 more
View more benefits

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