Assistant Manager/Deputy Manager Operations (Underwriting)

We are looking for an Assistant Manager/ Deputy Manager who is responsible for performing comprehensive risk analysis on loan files. This position requires a strong understanding of credit, income, assets, and collateral reviews and a thorough knowledge of state and federal regulations. The candidate should exhibit a keen eye for detail and maintain expertise in the underwriting domain by staying current with industry developments. In this role, you will lead a team comprising Team Leaders and Underwriters, providing mentorship and ensuring their success.

• Conduct end-to-end risk analysis of loan files.
• Evaluate loan risks through thorough verification of loan applications.
• Communicate effectively with clients and manage client relationships.
• Provide guidance, training, and floor support to team members, including new joiners.
• Oversee new joiner certifications and supervise production workflows and work queues.
• Conduct refresher training sessions for operations staff as needed.
• Facilitate regular feedback sessions with team members to address performance and development.
• Perform timely performance reviews and ensure ongoing development of team members.
• Collaborate with supervisors and team leaders to maintain process health and efficiency.
• Generate and maintain relevant reports in compliance with required standards.
• Stay updated with industry standards, guidelines, and regulatory requirements.
• Address escalations and provide resolution with a focus on problem-solving.
• Perform other duties as assigned by management.

• Education: Graduate in any discipline.
• Experience: Minimum of 5 years of underwriting experience, with additional experience in team management as a full-fledged Assistant Manager or at least 3 years as a Team Leader.
• Comprehensive knowledge of U.S. federal and state underwriting regulations.
• Proficient in detailed risk analysis and familiar with compliance and fraud detection in mortgage processes.
• Strong understanding of standard mortgage terminology and documentation.
• Experience in client handling and communication.
• Excellent attention to detail and strong reporting capabilities.
• Effective verbal and written communication skills for interacting with stakeholders and documenting updates.
• Problem-solving skills with the ability to identify and connect patterns across loan documentation.
• Advanced presentation and analytical skills to support decision-making.
• Proficiency in MS Office, Loan Origination Systems (LOS), Learning Management Systems (LMS), and navigation of selling guides.
• Flexibility to work in any shift as per business requirements.