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Indbank Global Support Services

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3.6

based on 5 Reviews

214 Indbank Global Support Services Jobs

Team Leader - Digital Banking

IndBank Global Support Services Limited

3.6

based on 5 Reviews

1-3 years

Banda

1 vacancy

Team Leader - Digital Banking

Indbank Global Support Services

posted 11hr ago

Job Role Insights

Key skills for the job

Private Banking Software Configuration Management Training CCTV Monitoring Transition Team Management

+ 2 more

Job Description

Team Management: Lead, motivate, and manage a team of 15 Field Executives to achieve digital adoption targets and ensure high performance.

Performance Monitoring: Track team performance and provide regular feedback. Conduct performance reviews and implement improvement plans as needed.

Customer Engagement: Oversee the onboarding process for customers, ensuring a smooth transition to digital platforms and addressing any issues promptly.

Training & Development: Provide ongoing training and support to team members to enhance their skills and knowledge of digital banking products and services.

Goal Setting: Set and communicate clear goals and targets for the team. Monitor progress and adjust strategies to meet objectives.

Reporting: Prepare and present regular reports on team performance, digital adoption rates, customer feedback, and market insights.

Flexible Hours: Ability to work flexible hours to meet the demands of the position.

Employment Type: Full Time, Permanent

Read full job description