80 Incident Management Jobs in Coimbatore

Project Role :Application Support Engineer



Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Linux


Good to have skills :Cloud Infrastructure
Minimum

2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues related to applications.

Collaborate with cross-functional teams to identify and solve issues within critical business systems.

Provide support to end-users and address their queries and concerns.

Contribute to the improvement of application performance and stability.

Stay updated with the latest industry trends and technologies.

Ensure adherence to best practices and standards in application support.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Linux.

Good To Have Skills:Experience with Cloud Infrastructure.

Strong understanding of operating systems, particularly Linux.

Familiarity with scripting languages such as Bash or Python.

Knowledge of database management systems and SQL.

Experience in troubleshooting and resolving technical issues.

Ability to analyze and interpret log files and system performance metrics.

Excellent problem-solving and communication skills.
Additional Information:

The candidate should have a minimum of 2 years of experience in Linux.

This position is based at our Coimbatore office.

A 15 years full-time education is required.

 
Qualifications 

15 years full time education