Implementation Lead

In This Role, You Will: Handle multiple clients at the same time Work alongside Project Management team to gather requirements, design and implement custom solutions for customers Host discovery work sessions to determine solution requirements Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, etc. Provide customer specific configuration for Splash products Provide consulting services to Splash customers on how to configure Splash products to achieve a customer s desired use cases Review and validate solution designs produced by other Services team members Serve as the Splash subject matter expert (SME) on Splash product capabilities Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Splash Expand upon the Splash solution portfolio, demonstrating best practices in design for use cases across a variety of industries and business functions

Heres What You Need:

Demonstrated ability to present solutions to clients, manage client expectations, and implement and deliver solutions Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises Hands-on working experience in the configuration, customization, and implementation of SaaS applications Experience with BI tools (e.g., Tableau) is a plus, but more important to be able to interpret and explain data in a meaningful way Working knowledge of the following is preferred: Types of Authentication including Oauth and Basic Auth Understanding of UTM / URL parameters PHP, SQL, XML Project Management Software HTML, JSON, JavaScript (JQuery / Node.js) Excellent problem-solving ability