Imedfurns - Telesales Role (0-3 yrs)

Roles and Responsibilities :

- To call existing and potential customers to persuade them to purchase company products and services.

- Accurately recording details of customers purchase orders.

- Processing all customer purchases accordingly.

- Generating promising leads for the outside sales team to pursue.

- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

- Developing and sustaining solid relationships with customers to encourage repeat business.

- Using sales scripts proffered by the company to drive sales and respond to customer rejections.

- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

- Handling outbound & inbound calls & Whats App enquiries for generating leads.

- Maintaining good contact & relationship with Dealer & Other Customers for better business.

- Ask questions to understand customer requirements and close sales.