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Engaged Employer

Imarque Solutions

Compare

3.3

based on 296 Reviews

55 Imarque Solutions Jobs

Team Leader - Call Centre

Imarque Solutions

3.3

based on 296 Reviews

1-2 years

₹ 2.5 - 3L/yr

Pune

2 vacancies

Team Leader - Call Centre

Imarque Solutions

posted 10d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Support Voice Process Team Handling Team Leading Inbound Voice Process Customer Complaints

+ 2 more

Job Description

Job description:

Should have Call center BPO experience

Should have knowledge of dialers, loading raw dumps.

Manage Team of Individuals

Resolve Customer Complaints
Conduct Quality Assurance Surveys with Customers

Required Candidate profile:

Should be currently designated as a Team Leader for at least 1 year on paper.
Must be very much aware about attrition, shrinkage & KPI.
Candidate must be Graduate & proficient in Hindi (speak) and English language.

Ready to work in Rotational Shifts

Call HR / Watsapp Profile to 8087836405

Employment Type: Full Time, Permanent

Read full job description

Prepare for Team Lead roles with real interview advice

What people at Imarque Solutions are saying

3.3

Rating based on 10 Team Lead reviews

Anonymous · BFSI, Investments & Trading in Chennai

Likes

Good to work with imarque learn more skills and discipline

Skill development - Good

+2 more

Dislikes

Nothing to say dilike things in imarque it's good to work

Promotions - Poor

Read 10 Team Lead reviews

Team Lead salary at Imarque Solutions

reported by 52 employees with 1-9 years exp.

₹1.5 L/yr - ₹4.2 L/yr

67% less than the average Team Lead Salary in India

View more details

What Imarque Solutions employees are saying about work life

based on 296 employees

58%

67%

65%

90%

Strict timing

Monday to Saturday

No travel

Day Shift

View more insights

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