Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Iksha Labs Team. If you also belong to the team, you can get access from here

Iksha Labs Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

7 Iksha Labs Jobs

Operations Coordinator

2-3 years

Gurgaon / Gurugram

1 vacancy

Operations Coordinator

Iksha Labs

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

We, at Iksha Labs, are looking for an Operations Coordinator to support our team. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works!
 
Responsibilities:
  • Perform Tier1 standard operating procedures
  • Meet established quality and resolution times for all assigned support
  • Manage data with unwavering accuracy and attention to detail
  • Identify when to raise issues and follow the relevant escalation and bug tracking procedures
  • Execute and resolve cases and tasks across the employee lifecycle in line with standard operating procedure
  • Provide consistent support and assistance to employees, ensuring their HR-related queries and concerns are addressed promptly and effectively.
  • Identify opportunities to improve and streamline HR processes & drive self-service through updating knowledge content in aim of enhancing efficiency and overall employee experience.
  • Maintain accurate data of all employee interactions and HR activities.
  • Identify and escalate issues when necessary, adhering to established escalation protocols and ensuring timely resolution.
Preferred Qualifications:
  • Bachelor s degree in any field
  • Ability to comprehend and follow processing instructions on SOPs
  • Familiarity with HRIS, ATS, workflow management tools, and hire-to-retire processes
  • Experience in an HR shared services environment
  • Knowledge of Excel formulas and functionalities
  • Good communication, interpersonal, and project management skill
Skills:
  • Attention to detail
  • Communication
  • Problem Solving
  • Knowledge Management

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Coordinator roles with real interview advice

What people at Iksha Labs are saying

What Iksha Labs employees are saying about work life

based on 15 employees
83%
100%
55%
50%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Iksha Labs Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare Iksha Labs with

TCS

3.7
Compare

Wipro

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Persistent Systems

3.5
Compare

Hexaware Technologies

3.5
Compare

Accenture

3.8
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Genpact

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

Similar Jobs for you

Medical Coordinator at CS CREATIVE SOLUTIONS

Mumbai

0-3 Yrs

₹ 1-5 LPA

Machine Learning Engineer at Turing

Remote

3-7 Yrs

₹ 5-9 LPA

Operations Associate at WNS

Mumbai

0-3 Yrs

₹ 2-4 LPA

Operations Associate at Vuram Technology Solutions Pvt Ltd

Mumbai

0-3 Yrs

₹ 2-5 LPA

Operations Associate at Wns Global Service Private Limited

Mumbai

0-3 Yrs

₹ 2-4 LPA

Operations Associate at WNS

Mumbai

0-3 Yrs

₹ 2-4 LPA

Operations Associate at Vuram Technology Solutions Pvt Ltd

Mumbai

0-3 Yrs

₹ 2-5 LPA

Operations Associate at Wns Global Service Private Limited

Mumbai

0-3 Yrs

₹ 2-4 LPA

AI Engineer at Finwell Technologies Private Ltd

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-15 LPA

Associate at IQVIA Biotech

Kochi, Ahmedabad

2-4 Yrs

₹ 4-6 LPA

Operations Coordinator

2-3 Yrs

Gurgaon / Gurugram

3mon ago·via naukri.com

Sales Associate

1-3 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com

Software Tech Leader

10-20 Yrs

Gurgaon / Gurugram

3mon ago·via naukri.com

Principal Tech Architech

7-8 Yrs

Gurgaon / Gurugram

3mon ago·via naukri.com

Business Development Lead

3-5 Yrs

Gurgaon / Gurugram

3mon ago·via naukri.com

Content Creator

1-3 Yrs

Gurgaon / Gurugram

3mon ago·via naukri.com

Site Reliability Engineer

3-5 Yrs

Gurgaon / Gurugram

4mon ago·via naukri.com
write
Share an Interview