Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IKS Health Team. If you also belong to the team, you can get access from here

IKS Health Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

45 IKS Health Jobs

Workforce Management Lead - Planner

4-9 years

Navi Mumbai

1 vacancy

Workforce Management Lead - Planner

IKS Health

posted 11d ago

Job Role Insights

Fixed timing

Job Description

Profile Descripion:


Workforce Management professional specializing in staff planning, capacity forecasting, and operational efficiency, ensuring optimal resource utilization while meeting business objectives and service level goals.


Roles and Responsibilities:

  • Extensive knowledge of Workforce Management methodologies with key focus on staff planning, scheduling and stakeholder management.
  • Create, develop, and maintain detailed capacity plans with volume projections and key business assumptions.
  • Analyse historical volumes and create long term staffing plans keeping in mind Service Level goals, Operational Flexibility and Cost Effectiveness.
  • Maintain headcount reporting, attrition tracking and trends for all businesses.
  • Continuously monitor and adjust forecasts according to changes in demand along with identifying potential risks to capacity and proactively create a contingency plan.
  • Collaborating with Command Center and Operation teams to gauge current business trends on shrinkage and productivity to enhance planning models.
  • Excellent written and verbal communication skills required.

Employment Type: Full Time, Permanent

Read full job description

IKS Health Interview Questions & Tips

Prepare for IKS Health roles with real interview advice

Top IKS Health Workforce Management Lead Interview Questions

Q1. What is diabetes and its types , medications Hypertension and its medication
Q3. What is mechanism of insulin on diabetics
View all 94 questions

What people at IKS Health are saying

What IKS Health employees are saying about work life

based on 2.3k employees
65%
83%
67%
65%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

IKS Health Benefits

Cafeteria
Free Transport
Job Training
Health Insurance
Soft Skill Training
Work From Home +6 more
View more benefits

Compare IKS Health with

M*Modal

3.5
Compare

Omega Healthcare

3.7
Compare

Saince Healthtech

4.5
Compare

VeeTechnologies

3.7
Compare

GeBBS Healthcare Solutions

3.7
Compare

Sunknowledge Services

3.8
Compare

Vocis

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

Statestreet HCL Services

3.3
Compare

Alldigi Tech

4.0
Compare

Foundever

3.6
Compare

IntouchCX

2.9
Compare

TaskUs

3.3
Compare

TTEC India

3.7
Compare

TELUS Digital

3.7
Compare

Provana

3.9
Compare

MiraMed Ajuba

4.0
Compare

Similar Jobs for you

Management at Quantanite

Thane, Navi Mumbai + 1

2-4 Yrs

₹ 1.5-5 LPA

Management at Hinduja Global Solutions (HGS)

Hyderabad / Secunderabad, Bangalore / Bengaluru

10-15 Yrs

₹ 9.5-11 LPA

Ce Manager at IntouchCX

Hyderabad / Secunderabad

5-9 Yrs

₹ 8-12 LPA

Resource Planner at Sutherland

Hyderabad / Secunderabad

6-10 Yrs

₹ 8-10 LPA

Capacity Planner at Stripe

Bangalore / Bengaluru

7-10 Yrs

₹ 10-13 LPA

Management Specialist at Avalara Technologies

Pune

2-6 Yrs

₹ 8-12 LPA

Ce Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

4-10 Yrs

₹ 9-13 LPA

Resource Planner at Lumina Datamatics

Mumbai

4-9 Yrs

₹ 4-8 LPA

Planner at TaskUs

Mumbai, Nagpur + 4

3-8 Yrs

₹ 4-7 LPA

Senior Workforce Management Analyst at Firstsource

Mumbai

3-6 Yrs

₹ 6-10 LPA

Workforce Management Lead - Planner

4-9 Yrs

Navi Mumbai

11d ago·via naukri.com

RCM Team Manager (AR) - Hyderabad

5-7 Yrs

Hyderabad / Secunderabad

2d ago·via naukri.com

Technical Project Manager

6-10 Yrs

Hyderabad / Secunderabad, Mumbai

2d ago·via naukri.com

Director - Business Intelligence

8-13 Yrs

Navi Mumbai

3d ago·via naukri.com

Hiring Event For Women's Day - Medical Billing

1-3 Yrs

₹ 2.5 - 3.25L/yr

Navi Mumbai, Mumbai

3d ago·via naukri.com

Hiring Back Office Executive For Day Shift

0-1 Yrs

₹ 1 - 2L/yr

Navi Mumbai

3d ago·via naukri.com

Talent Acquisition Specialist

2-7 Yrs

₹ 3 - 8L/yr

Coimbatore

7d ago·via naukri.com

HR Recruiter ll Bulk Hiring ll WFO ONLY

1-2 Yrs

₹ 1 - 3L/yr

Navi Mumbai, Coimbatore

8d ago·via naukri.com

Talent Acquisition Professional_IKS Health

11-20 Yrs

Hyderabad / Secunderabad, Coimbatore, Mumbai

9d ago·via naukri.com

RCM Training Associate Manager (Auth,EVBV)

5-10 Yrs

Navi Mumbai

10d ago·via naukri.com
write
Share an Interview