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61 IIFL Finance Jobs

Hiring For Customer Care executive

0-1 years

₹ 0.5 - 1.5L/yr

Hosur, Krishnagiri, Chennai

10 vacancies

Hiring For Customer Care executive

IIFL Finance

posted 15hr ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

  • Participate in field Marketing activities.
  • Responsible for New Customer Acquisition and Business growth.
  • Handle and resolve customer queries, complaints.
  • Maintain and Update Customer records.
  • Provide prompt and accurate information to customers regarding gold loan products, services and procedures.

Preferred candidate profile


Freshers are preferred.(Pass out year 2023/2024)

Should be willing to do Marketing.


Perks and benefits

Productivity Based Increment.



Employment Type: Full Time, Permanent

Read full job description

IIFL Finance Interview Questions & Tips

Prepare for IIFL Finance Customer Care Executive roles with real interview advice

Top IIFL Finance Customer Care Executive Interview Questions

Q1. Role of Branch Manager?How to manage team?Cross sell?
Q2. Which carat can we accept for gold loan?
Q3. Can you do gold valuation?
View all 70 questions

What people at IIFL Finance are saying

4.0
 Rating based on 282 Customer Care Executive reviews

Likes

Its good only if branch manager is good.

  • Skill development - Good
  • +1 more
Dislikes

I don't like the difference they create according to position, CCE is not even allowed to touch gold, cash, and even not allowed to enter the cabin.

  • Salary - Poor
  • +2 more
Read 282 Customer Care Executive reviews

Customer Care Executive salary at IIFL Finance

reported by 554 employees
₹0.9 L/yr - ₹3.8 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

What IIFL Finance employees are saying about work life

based on 5.2k employees
59%
78%
47%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IIFL Finance Benefits

Submitted by Company
Cafeteria
Job Training
Work From Home
Soft Skill Training
Child care
Health Insurance +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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