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69 Ihg Group Jobs

Guest Service Associate - Housekeeping

0-6 years

Gurgaon / Gurugram

1 vacancy

Guest Service Associate - Housekeeping

Ihg Group

posted 6hr ago

Job Role Insights

Flexible timing

Job Description

We take our housekeeping standards seriously. So, we re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

Every day is different, but you ll mostly be:
Making sure every single room is at its absolute best for our guests
Helping our guests in any way you can - whether they ve forgotten their toothbrush or just need to find the elevator
Keeping your supervisor in the loop by advising them of any progress or problems
Monitoring and controlling supplies to minimise waste
Doing your best to reunite guests with any lost or misplaced items
Regularly assisting with deep clean projects

What We need from you:
It s a physical role and you ll be on your feet most of the day, so fitness is important
Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You may need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you ll become part of our ever-growing global family.
We take our housekeeping standards seriously. So, we re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

Every day is different, but you ll mostly be:
Making sure every single room is at its absolute best for our guests
Helping our guests in any way you can - whether they ve forgotten their toothbrush or just need to find the elevator
Keeping your supervisor in the loop by advising them of any progress or problems
Monitoring and controlling supplies to minimise waste
Doing your best to reunite guests with any lost or misplaced items
Regularly assisting with deep clean projects

What We need from you:
It s a physical role and you ll be on your feet most of the day, so fitness is important
Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You may need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you ll become part of our ever-growing global family.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Guest Service Associate roles with real interview advice

People are getting interviews at Ihg Group through

(based on 23 Ihg Group interviews)
Referral
Company Website
Job Portal
Campus Placement
Walkin
Recruitment Consultant
34%
17%
13%
9%
9%
9%
9% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Ihg Group are saying

4.5
 Rating based on 11 Guest Service Associate reviews

Likes

Staff was friendly

Dislikes

Salary was not good

Read 11 reviews

Guest Service Associate salary at Ihg Group

reported by 44 employees
₹1.2 L/yr - ₹5.2 L/yr
29% more than the average Guest Service Associate Salary in India
View more details

What Ihg Group employees are saying about work life

based on 558 employees
66%
49%
57%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ihg Group Benefits

Cafeteria
Free Food
Free Transport
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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