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Assistant Sales Manager | Holiday Inn New Delhi Aerocity
4-12 years
New Delhi
1 vacancy
Assistant Sales Manager | Holiday Inn New Delhi Aerocity
Ihg Group
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family. to all, we d love to give you a warm welcome to the Holiday Inn family.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family. to all, we d love to give you a warm welcome to the Holiday Inn family.
Duties and responsibilities :
Financial returns:
- Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
- Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
- Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel .
People:
- Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
- Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties.
- Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services .
Guest experience:
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP s, large groups, and other key guests.
- Lead marketing efforts to upsell guests on hotel services, offerings, and amenities .
Responsible business:
- Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
- Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries.
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel.
- Effectively communicate and market aspects of the hotel that are sustainable or green and use information to gain new business opportunities.
- Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity
Perform other duties as assigned and will also serve as manager on duty.
Qualifications and requirements :
Qualifications -
- Bachelor s degree in Sales, Marketing or related field.
Experience -
- 3 years of relevant experience or an equivalent combination of education and work-related experience.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
How do I deliver this
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner
Employment Type: Full Time, Permanent
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(based on 23 Ihg Group interviews)
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What people at Ihg Group are saying
Rating based on 1 Assistant Sales Manager
review
Anonymous · Sales & Marketing
in Chennai
Likes
Skill & development opportunities and work life balance
Dislikes
Na
Read 1 reviewAssistant Sales Manager salary at Ihg Group
reported by
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employees
with 2-9
years exp.
₹5
L/yr - ₹5.9
L/yr
15%
less
than the average Assistant Sales Manager Salary in India
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What Ihg Group employees are saying about work life
based on 556 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
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