Desktop Support Engineer (Pharma Background Only)

Job Title: Desktop Support Engineer | Pharma Industry | Goa, Vadodara & Bangalore

Company: Instrumentation and Control Solutions (ICS)

Website: www.ics-india.co.in

Location: Goa, Vadodara & Bangalore
Experience: 1-6 years (Pharma Industry experience mandatory)
Qualification: BE/B.Tech/ Any Graduation

Key Responsibilities:

• Maintain inventory of manufacturing automated systems, including PLCs and SCADA systems.
• Install and maintain computer hardware and peripherals.
• Install and upgrade operating systems and computer software.
• Troubleshoot networking and connection issues.
• Provide recommendations for software or hardware upgrades.
• Assist in 21 CFR Part 11 compliance assessments during computerized system selection.
• Prepare and maintain IT-related SOPs for Manufacturing Automated Systems.
• Participate in the qualification and validation of automated systems from an IT perspective.
• Prepare daily reports and manage manual backups (weekly/monthly/yearly).
• Manage service and incident requests via the help desk dashboard.

Skills Required:

• Strong technical knowledge.
• Basic understanding of computer systems and networks.
• Eagerness to learn new technologies and processes.

Why Join Us?

• Work with a reputed MNC Pharmaceutical Client.
• Be part of a dynamic team focused on cutting-edge technology in manufacturing automation.
• Enjoy a collaborative and growth-oriented work environment.

Application Process:

Interested candidates can share their updated resumes at ankur.tiwari@ics-india.co.in or hr@ics-india.co.in

contact us at 9109188512 / 9109188709 for further details.

Note: This is a full-time position requiring candidates with prior experience in the pharmaceutical industry.