Manager, Investigator Payments

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Manager, Investigator Payments to join our diverse and dynamic team. As a Manager, Investigator Payments at ICON, you will oversee and manage the investigator payment process for clinical trials, ensuring accurate, timely, and compliant payments. Your role will involve collaborating with cross-functional teams to optimize payment operations, improve processes, and maintain strong relationships with investigators and sites.

What You Will Be Doing:

• Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
• Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
• Collaborating with clinical teams, finance, and legal departments to ensure alignment and compliance with payment terms and agreements.
• Identifying opportunities for process improvements and implementing strategies to enhance the efficiency and accuracy of payment operations.
• Providing leadership and guidance to the investigator payments team, ensuring effective workload management and fostering a collaborative work environment.
• Resolving payment-related issues and acting as the main point of contact for investigators and sites regarding payment queries.

Your Profile:

• Bachelor’s degree in finance, business administration, or a related field is preferred, with experience in investigator payments or financial operations within clinical trials.
• Proven experience in managing financial processes, with a focus on accuracy, compliance, and process optimization.
• Strong organizational and leadership skills, with the ability to manage multiple priorities and lead a team effectively.
• Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams and external stakeholders.
• Proficiency in financial management tools and systems, with a strong understanding of clinical trial agreements and payment terms.
• Detail-oriented, proactive, and adaptable, with a commitment to delivering high-quality financial operations and supporting investigator relationships.

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What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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