Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients placing business
To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures
Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
Effect periodic sales meetings and update records on ANAIS
Ensure adherence to the work ethics, policies, and regulations of the Hotel
Perform administrative tasks of production recording, filing, and inventory
Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.
Provide excellent customer service and ensure that all the customers are satisfied with the services and are not facing any issues
Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales
Have a thorough understanding of the drivers of the business in hospitality sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
To assist the Sales Manager in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests
Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the management immediately
To be fully aware of the hotel s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
To maintain and exceed the hotel s revenue goals within the allocated market segments
organize and conduct familiarization tour of the hotel
To maintain confidentiality of the information directly related to the hotel s activities and to not divulge such information outside the hotel.
Qualifications
Diploma and/or Degree in Hospitality Management or any other equivalent qualifications.
Minimum 2-3 years Sales experience with proven sales track record.
Confident and pleasant and able to work under pressure.
Must be self-motivated, sales-driven and able to work independently as well as part of a team.
Fluent in English and local dialects - speaking and writing as required to proof-read sales material, brochures and promotional content.
Additional Information
What s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.