Head - Operations - Construction Services Marketplace (8-12 yrs)

About Client

They a managed marketplace providing construction services and are category creators and front-runners in space. They aim at solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. They aim not only at organizing this sector but disrupt the industry completely using technology and process - creating the playbook for the industry.

About the Role -

Oversee the company's operational activities and ensure smooth business operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a strategic mindset to drive operational excellence.

Responsibilities -

- Develop and implement operational strategies, policies, and procedures to improve efficiency and productivity.

- Oversee day-to-day operations, including budget management, resource allocation, and performance monitoring.

- Lead and manage the operations team, providing guidance, coaching, and support to achieve operational goals.

- Collaborate with other departments, such as sales, marketing, and finance, to ensure alignment and achieve business objectives.

- Analyze data and metrics to evaluate operational performance and identify areas for improvement.

- Ensure compliance with regulatory requirements and company policies.

- Drive continuous improvement initiatives to streamline processes and enhance operational efficiency.

- Manage relationships with key stakeholders, including suppliers, vendors, and partners.

Qualification -

- Bachelor's degree in business administration, operations management, or related field; Master's degree preferred.

- Proven experience in operations management, with at least [3 years] in a senior leadership role.

- Strong leadership and management skills, with the ability to motivate and inspire a team.

- Excellent analytical and problem-solving skills.

- Solid understanding of business operations and financial principles.

- Exceptional communication and interpersonal skills.

- Ability to thrive in a fast-paced, dynamic environment.

- Relevant certifications (e.g., Six Sigma, Lean Management) are a plus