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32 Huron Jobs
Oracle HCM Consultant
4-8 years
Noida, Hyderabad / Secunderabad, Pune + 4 more
1 vacancy
Oracle HCM Consultant
Huron
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues.
- Provide support to the Oracle HCM managed services team, including troubleshooting and problem resolution.
- Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Monitor service performance metrics and assist in implementing strategies for continuous improvement.
- Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems.
- Stay up-to-date with the latest Oracle HCM updates and industry trends to provide informed support to clients.
- Assist in managing service level agreements (SLAs) and ensuring compliance with contractual obligations.
- Prepare and present regular reports on service performance and client satisfaction to senior team members.
- Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to at least 1 of the following areas: HR Core, Payroll (US and Canada), Benefits, Fast Formulas and Other modules in Oracle HR suite
- bachelors degree in Information Technology , Business Administration, or a related field.
- Minimum of 4 years of experience in Oracle HCM services or similar roles.
- Good knowledge of Oracle HCM modules and functionalities , with at least one certification ( level 2 support) .
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Strong organizational and time management skills.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Knowledge of ITIL or other service management frameworks.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Night Shift
Huron Benefits
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