Customer Support Senior Finance Analyst

Description -

Job Summary
This role is responsible for leading and advising on critical business initiatives, overseeing analysts across finance sub-functions and geographies/organizations. The role is responsible for driving financial management by analyzing, reporting, and reconciling financial and operational results. The role drives process improvements, provides expert counsel, represents the business unit/organization, and mentors lower-level employees, contributing to operational and strategic success.

Responsibilities
Leads and advises on the most crucial business initiatives, leading several analysts across sub-functions within finance and across geographies/organizations.
Supports the business in ensuring that capital strategies are operationally supported and strategically focused to secure the greatest return on investment for the global company.
Performs highly complex financial analysis for a financial function or business, utilizing a unique understanding of the business to achieve objectives effectively.
Collaborates with business leaders to guide and influence long-term and strategic decision-making.
Drives process improvements and policy development initiatives that impact the function globally.
Provides information and counsel in the areas of controls, budgeting, and planning, return on investment decisions, and the development of overall business plans and strategies.
Represents the business unit during cross-regional or cross-functional planning processes.
Contributes innovative ideas and may lead large cross-functional teams, exercising independent judgment to solve unique and complex problems impacting the business.
Acts as a functional manager within area of expertise, developing strategy and setting functional policy and direction.
Provides mentorship and guidance to lower-level employees, thus ensuring the realization of operational and strategic plans.

Education & Experience Recommended
Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of work experience, preferably in financial management, internal audit, accounting, or a related field.

Preferred Certifications
Certified Public Accountant (CPA)
Certified Financial Analyst (CFA)

Knowledge & Skills
Accounting
Auditing
Automation
Corporate Finance
Data Analysis
Economics
Finance
Financial Analysis
Financial Modeling
Financial Planning
Financial Services
Financial Statements
Generally Accepted Accounting Principles
Internal Controls
Investments
Key Performance Indicators (KPIs)
Process Improvement
Profit And Loss (P&L) Management
SAP Applications
Variance Analysis

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts large functions and leads large, cross-division functional teams or projects.

Complexity
Provides highly innovative solutions to complex problems within established policy.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -