CRM (permanent Work From Home, females preferred)

Job description

Role CRM Associate/Manager

1. CRM Associate will work in the CRM team with focus on sales efforts at Housewise.
2. He/she will be a key member of the CRM team at Housewise and will own responsibility for onboarding properties.
3. The ideal candidate should have a track record as an individual contributor and as a manager.

Responsibilities-

• Should be able to handle inbound traffic through voice, website, emails. Should manage the funnel by way of nurturing old prospects and leads.
• Utilizes probing to identify, evaluate, and articulate the value proposition associated with Housewise.
• Work towards monthly goals on onboarding properties.
• Drive high quality customer onboarding journey by way of process, technology.
• Be able to work with other team members of the CRM team as well as other teams like
  Operations, Accounts.
• Identify new opportunities with existing customers.
• Work with channel partners to nurture leads as well as provide timely updates.
• Given dynamic nature of the company, high degree of ownership is not just desirable but
  required.
• Be able to research and/or learn new marketing tools and techniques

Qualifications & Skills Desired:

• Desirable but not mandatory - experience of any old or new CRM system.
• Should be very strong on processes
• Should be able to work as individual contributor as well as leader of people.
• Should be comfortable in changing roles as required.
• 1-8 years of professional experience in any industry roles with proven credentials.
• Extremely customer obsessed leader. Everything accrues to earning and keeping customer
  trust.
• Proven ability to work cross-functionally. Must be a team player.
• Strong Customer Relationship Management skills.

Since Housewise is an ambitious startup, candidate is expected to be able to work hard and smart.

Job Location: Work from home

Perks and Benefits

Salary:- 12k - 20k per month (plus Incentives)