Head - Housekeeping - Medanta, Noida

Role & responsibilities

Housekeeping Operations Management:

• Develop, implement, and maintain housekeeping policies, procedures, and schedules to ensure cleanliness and hygiene throughout the hospital.
• Ensure that all patient rooms, public areas, offices, restrooms, corridors, and common spaces are cleaned regularly and efficiently.
• Oversee the proper disposal of medical waste, hazardous materials, and general waste in compliance with hospital and environmental regulations.
• Ensure compliance with infection control protocols, particularly in high-risk areas (e.g., operating rooms, ICU, emergency department).
• Develop and implement cleaning schedules that minimize disruption to hospital operations while maintaining the highest standards of cleanliness.
• Ensures that each patient room is inspected by him / her in a given period of time, including VIP rooms, expected staying on daily basis.
• Inspects all renovation projects and ensures rooms are defect free before releasing.

Team Leadership and Staff Management:

• Supervise and manage the housekeeping staff, including hiring, training, scheduling, and evaluating performance.
• Conduct regular training sessions on cleaning techniques, safety protocols, infection control, and customer service.
• Foster a positive and efficient work environment by promoting teamwork, morale, and open communication among staff.
• Ensure adequate staffing levels for all shifts, including evenings, weekends and holidays, to meet hospital needs.
• Ensures that all employees are familiar with the departmental policies and procedures and other relating to fire emergencies, evacuation, safety and first aid.
• Ensures that all executives and assistants maintain the machines, equipments, tools correctly
• Blocks all out of order rooms, public areas for repair maintenance.

Quality Control and Inspection:

• Regularly inspect all areas of the hospital to ensure cleaning and sanitation standards are being met.
• Perform audits and spot checks to assess the quality of cleaning and maintenance work.
• Investigate and address any complaints or concerns from patients, visitors, or staff regarding cleanliness.
• Continuously monitor and improve the cleaning and sanitation protocols to meet evolving standards and requirements.

Inventory and Equipment Management:

• Ensure the availability of all necessary cleaning supplies and equipment, including disinfectants, cleaning agents, and personal protective equipment (PPE).
• Maintain and manage the inventory of cleaning products and materials, ordering supplies as necessary while adhering to the departmental budget.
• Oversee the proper maintenance and storage of housekeeping equipment and tools, ensuring they are in good working order.
• Ensure that staff is trained on the safe handling and use of cleaning supplies and equipment, with a focus on safety and environmental sustainability.

Regulatory Compliance and Safety:

• Ensure all cleaning practices adhere to hospital regulations, infection control policies, and industry standards.
• Stay up-to-date on relevant healthcare regulations, such as those set by the Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), and local health authorities.
• Ensure compliance with environmental health and safety laws regarding waste disposal, cleaning materials, and sanitation.
• Conduct safety audits and training to minimize the risk of accidents, injuries, or contamination within the facility.
• Co-ordinates Pest control, Façade Cleaning, Waste Management operation of the entire hospital. Co-ordinate with contract workers for quality of work

Collaboration and Communication:

• Collaborate with hospital management, nursing, and other departments to address specific cleaning needs, including preparation for patient admissions, discharges, and surgeries.
• Communicate effectively with department heads regarding cleaning schedules, maintenance requests, and resource allocation.
• Work closely with the infection control team to ensure adherence to strict hygiene and infection prevention protocols.

Budget and Cost Management:

• Develop and manage the housekeeping department budget, ensuring cost-effective use of resources while maintaining high standards of cleanliness.
• Monitor and control spending on supplies, equipment, and personnel to stay within budgetary limits.
• Identify opportunities for cost savings and efficiencies without compromising quality.

Emergency Response and Special Projects:

• Oversee cleaning protocols for emergency situations, such as outbreaks, disasters, or contamination incidents.
• Lead and manage special cleaning projects, including deep cleaning, post-surgery cleaning, or disaster recovery efforts.
• Ensure that cleaning procedures are promptly and efficiently implemented during hospital renovations or construction projects.

Preferred candidate profile

• Candidate whose has atleast 7 years experience in leadership role in 200 bedded hospital
• Experience & knowledge of NABH Accreditation
• Strong background in infection control practices and hospital hygiene standards.
• Knowledge of cleaning techniques, cleaning agents, and healthcare-specific sanitation practices.

P.S - 6 Days working from Office.

Interested candidate can mail CV on Careers.Noida@Medanta.org