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54 Hospital Jobs in New Delhi

Front Office Executive

1-5 years

₹ 2.75 - 4.25L/yr

New Delhi, Delhi/Ncr

1 vacancy

Front Office Executive

Apollo Health and Lifestyle Limited

posted 17d ago

Job Description

Role & responsibilities

  • To receive the customer with a pleasant smile and wish them.
  • To attend telephone calls politely and precisely adhering to telephonic etiquettes.
  • To perceive if the client is a new client or an old client (Already registered).
  • EDD management during registration
  • To get the information about purpose of visit and guide them to the concerned Consultant & department.
  • To give the registration forms and help them to fill and guide them to the OPD.
  • To collect the reference letters if any and shall duly informed to marketing team through email / phone.
  • To make an entry of the referred doctors name and address in the computer.
  • To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
  • To check whether the client has filled all relevant data in the registration form.
  • To collect the fees for registration and prepare the receipt and handover to them.
  • To give the registration card to the client.
  • To handover the client folder to the concerned OPD.
  • To see if the client is a new client or an old client (Already registered.), if is an old client inform the Client (Patient) file number to MRD and receive the file.
  • To capture the source of awareness of the customer
  • To guide the visitors to the concerned room / departments.
  • To provide information regarding various services offered and about preventive medical health check-ups.
  • To answer various queries of the customer
  • To maintain Consultants / Doctors appointment schedule.
  • To prepare the Daily statistics report
  • To maintain relevant registers in their respective areas.
  • To adhere to the safety norms of hospital and to follow both customer / staff safety.
  • To maintain proper decorum during working hours as per company standards.
  • To collect service feedback form from the customer

Preferred candidate profile


One plus years of Experience in Front Office


Perks and benefits


As per the Industry Norms



Employment Type: Full Time, Permanent

Read full job description

Apollo Health and Lifestyle Limited Interview Questions & Tips

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What people at Apollo Health and Lifestyle Limited are saying

4.4
 Rating based on 11 Front Office Executive reviews

Likes

Working together , coordination and peaceful

  • Salary - Excellent
  • +6 more
Dislikes

No comments, nothing else all is good

Read 11 Front Office Executive reviews

Front Office Executive salary at Apollo Health and Lifestyle Limited

reported by 27 employees
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₹1.9 L/yr - ₹4 L/yr
At par with the average Front Office Executive Salary in India
View more details

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