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Cloud Administrator
Horizontal Digital
posted 5mon ago
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Flexible timing
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Job Description
As a Managed Services Engineer, you will be part of a global team of experienced Application and Infrastructure engineers. You will have a unique opportunity in flexibility to develop your own talents by improving your analysis and troubleshooting skillsets and have the option to work closely with varying team disciplines and expand your knowledge in other domains of web application and environment management.
What you ll do:
- Analyze and review system/cloud logs to determine the root cause of issues reported by the monitoring tool/client.
- Utilize systems like Jira Service Desk and Microsoft Teams to communicate directly with clients or team members regarding findings and recommendations.
- Work directly with the client on infrastructure enhancements and error/incident resolution on a per-ticket basis.
- Educate yourself on a variety of different clients, their industries, and their infrastructure platform to offer solutions in the moment and forward-thinking recommendations.
- Learn and develop your experience with tools, technologies, and platforms like Vercel, Netlify, Sitecore, Coveo, Solr, Contenful, Order Cloud, Azure Cloud, AWS, JSS, and a variety of custom solutions.
- Participate in a weekly on-call rotation with all other team members.
Who you are:
- A collaborative individual who is not afraid to work directly with team members or leaders in pursuit of high-quality solutions.
- A driven self-starter interested in expanding their knowledge base and will make good use of learning materials during downtime.
- A friendly and communicative partner for our clients who understands that not all clients are as technically oriented as yourself.
- An analytical engineer who does not shy away from difficult problems and prides themselves in fully understanding the situation faced before providing a recommended solution.
What you bring:
- Minimum 4 years of experience in managing Cloud/Self Hosted Infrastructure.
- Minimum 3 years of experience in managing Azure Cloud and/or AWS Cloud is must.
- Experience with Azure DevOps, GitHub, or other code repository tools is a plus.
- Experience with Sitecore or CMS is a plus.
- Experience with Vercel or Netlify is a plus.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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based on 9 employees
Flexible timing
Monday to Friday
Day Shift
Horizontal Digital Benefits
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