Guest Service Associate

Role & responsibilities

must have the drive and passion to talk to customers and cater to their needs at our coffeeshop.

must be able to resolve customer problems and address their queries, ensure great customer service

collection of feedback and implement suggestions

manage customers preferences

strategy to improve quality, customer service

generate leads for potential coffee buyers

understand needs and help them shop for coffee at the cafe

create visual displays with our in-house design team

Preferred candidate profile

ex-hotelier, ex-restauranteur, ex-sales, well spoken, well groomed

Perks and benefits

Unmatched networking in the luxury market, access to luxury events