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Deputy Manager

1-3 years

Hyderabad / Secunderabad

1 vacancy

Deputy Manager

Axis Max Life Insurance

posted 3d ago

Job Description

Career Opportunities
Position
DM
Deputy Manager- 5B
Department
Direct Sales Force
Reporting to
BRM
JOB SUMMARY
Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR).
KEY RESPONSIBILITIES
Service through relationship management
  • Establishing and strengthening relationship with the allocated customer base.
  • Ensure retention of in his/her allocated Book of Relations (existing customer database).
  • Act as single point of contact for customers for any customer query/complaint.
  • Identify financial goals of customers and providing financial planning assistance.
  • Competition Analysis for giving professional advice to customer
  • Fix self appointments everyday from the given customer database as per the campaign
Sales
  • Focus on cross-sell up-sell opportunity in allocated customers.
  • Ensure successful completion of licensing as per MLI standards
MEASURES OF SUCCESS
  • TAT adherence for updating System - CRM Next
  • Successful completion of cross-sell/ up-sell Business Goals month on month
  • Collection of payment/premium from 91-180 days due policies
  • Complaint Resolution /Customer satisfaction
  • Achievement of Retention Targets.
  • > 45 unique customer meetings in a month
  • More than 90% attendance (of total working days)
  • Successfully score >=80% in the Functional Trainings imparted
DESIRED QUALIFICATIONS AND EXPERIENCE
Assistant Manager - Customer Advisory Team
1.5 - 2 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate.
Minimum 6 months exposure to Life Insurance
Age Bracket 25-30 years
Must own a conveyance
KNOWLEDGE / SKILLS / ABILITIES
  • Process Result orientation
  • Customer centricity relationship building
  • Basic Computer Knowledge.
  • Good communication skills- English and regional language

Employment Type: Full Time, Permanent

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What people at Axis Max Life Insurance are saying

4.1
 Rating based on 233 Deputy Manager reviews

Likes

The pay scale is good and hikes are good , other than that nothing good

  • Salary - Good
Dislikes

Too many programs but only for people at Head office and certain verticals, no recognition for my department

  • Skill development - Bad
  • +5 more
Read 233 Deputy Manager reviews

Deputy Manager salary at Axis Max Life Insurance

reported by 797 employees
Lock Unlock
₹2.4 L/yr - ₹8.7 L/yr
47% less than the average Deputy Manager Salary in India
View more details

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