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Deputy Manager
Axis Max Life Insurance
posted 3d ago
Job Role Insights
Key skills for the job
Job Description
- Establishing and strengthening relationship with the allocated customer base.
- Ensure retention of in his/her allocated Book of Relations (existing customer database).
- Act as single point of contact for customers for any customer query/complaint.
- Identify financial goals of customers and providing financial planning assistance.
- Competition Analysis for giving professional advice to customer
- Fix self appointments everyday from the given customer database as per the campaign
- Focus on cross-sell up-sell opportunity in allocated customers.
- Ensure successful completion of licensing as per MLI standards
- TAT adherence for updating System - CRM Next
- Successful completion of cross-sell/ up-sell Business Goals month on month
- Collection of payment/premium from 91-180 days due policies
- Complaint Resolution /Customer satisfaction
- Achievement of Retention Targets.
- > 45 unique customer meetings in a month
- More than 90% attendance (of total working days)
- Successfully score >=80% in the Functional Trainings imparted
- Process Result orientation
- Customer centricity relationship building
- Basic Computer Knowledge.
- Good communication skills- English and regional language
Employment Type: Full Time, Permanent
Read full job descriptionAxis Max Life Insurance Interview Questions & Tips
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What people at Axis Max Life Insurance are saying
Rating based on 233 Deputy Manager
reviews
Anonymous · BFSI, Investments & Trading
in Pune
The pay scale is good and hikes are good , other than that nothing good
- Salary - Good
Too many programs but only for people at Head office and certain verticals, no recognition for my department
- Skill development - Bad
Deputy Manager salary at Axis Max Life Insurance
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