About us:
Hiver offers teams the simplest way to offer outstanding, personalized
customer service. As a customer service solution built on Gmail, Hiver is
intuitive, super easy to learn, and delightful to use. Hiver is used by
thousands of teams at some of the best-known companies in the world to provide
attentive, empathetic, and human service to their customers at scale. We re a
top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product
is loved by our customers, our content engages a very wide audience, our
customer service is one of the highest rated in the industry, and our sales
team is as driven about doing right by our customers as they are by hitting
their numbers. We re profitably run and are backed by notable investors. K1
Capital led our most recent round of $27 million. Before that, we raised from
Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:
As a Software Development Engineer II (Frontend) at Hiver, you will play a
pivotal role in shaping our technical landscape, influencing our product
roadmap, and guiding our team while contributing to our vibrant company
culture. With our customer base expanding rapidly and processing over 5 million
emails daily for thousands of active users, you will be at the forefront of
creating and enhancing the user experience. In this role, you will lead and
mentor a team of highly skilled engineers while providing critical technical
direction to our front-end development efforts. You will also have the exciting
opportunity to tackle intricate technical challenges, including optimizing our
architecture to handle the surging email volume and establishing a framework to
monitor and enhance the performance of our front-end systems.[optional
paragraph about the role.
What you will be working onBuilding and maintaining interactive and responsive frontend systems across
various form factors. You will own all aspects of frontend development from
coding to deploying.
Understand, follow and improve Hivers standards for the software
development life cycle
Building next-generation web applications with high reusability.
Work closely with product and tech team to deliver efficient, maintainable
and unit tested software
Proactively identifies problems with requirements (lack of clarity,
inconsistencies, technical limitations) for their own work and team work, and
communicates these issues early to help course-correct
Collaborate with product & business teams to understand customer journey
and come up with solutions that help Hiver grow
Contribute to the architecture and design of new and existing systems
Helping defining and improving engineering standards, tooling, and processes
Collaborating closely with designers and other stakeholders to build
dynamic and compelling user experiences while embracing emerging standards.
What are we looking for3-7 years of hands-on experience building frontend systems.
Proficiency in Web Fundamentals - HTML5, CSS3 & JavaScript. Experience with
modern frameworks like ReactJS is a must have.
Why should you join usJoin the Winning Hive! - Become a part of our hive, where success isnt just
a goal; its a way of life. With WAW
and
ETHR
victories under our wings, were not just winning awards; were shaping a
culture that celebrates excellence. Your journey here is not just a career;
its a winning adventure!
People First, Always! Were not just about products and profits; were
advocates for the long game - where people take the spotlight. Dive into a
workplace where culture is our crown jewel. Dont just take our word for it;
check out the reviews on Glassdoor!
Freedom & Responsibility - Spread Your Wings! Experience the thrill of
freedom paired with the responsibility to soar. We believe in giving you wings,
not just to fly, but to take charge and make a real impact. Its like being an
eagle in a sky full of possibilities.
Entrepreneurial Team Spirit! Join a team thats not just a group of
employees but a bunch of go-getters with an entrepreneurial spirit. Here, your
ideas dont just find a home; they find a launchpad to take off and make a
mark. A hive that thrives!
Exponential Growth Awaits! Be part of a journey where growth isnt just a
goal; its a guarantee. Were on an upward trajectory, and your career can ride
the wave of our exponential growth. Get ready to see your professional graph
shoot through the roof!
Wellness Matters - Body & Mind! Your health, both physical and mental, is
our priority. Enjoy the tranquillity of knowing that your well-being is in good
hands. Because a happy and healthy Hiver is a hive that thrives!