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Engaged Employer

Hitachi Energy

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4.1

based on 666 Reviews

388 Hitachi Energy Jobs

IT/OT Specialist

Hitachi Energy

4.1

based on 666 Reviews

3-6 years

Savli

1 vacancy

IT/OT Specialist

Hitachi Energy

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Telecom Information Technology MS Office Windows System Administration Software Asset Management CCTV

+ 4 more

Job Description

As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy sites owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks .

Your Responsibilities

Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
Provide computer onsite support of execution for Factory or Hitachi energy sites owned/managed assets . Carry out OT asset IT/OT Cybersecurity operational tasks
Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required .
Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems
Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained
Implement security measures: implement security measures regarding business managed assets to ensure that the factorys IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.
Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

Have completed a formal qualification or completed an apprenticeship in the field of information technology. Have minimum 3 years of professional experience in IT support.
Carry out both, the Office IT and Shop Floor IT/OT assets operational support -Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory , CCTV / security system, Badging, Scanners for MES hardware support
Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven.
Service Now IT Enterprise Platform, MS Office 365, Windows, iOS, Asset Management Tools.
Methodologies -ITIL 4 Preferred, L6S Lean 6 Sigma Certified.
Proficiency in both spoken & written English language is required.

Employment Type: Full Time, Permanent

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