Hiring For Application Support - SAP SD

Dear Applicants,

Greetings from Hindustan Platinum !!

We are looking for an experienced SAP SD Application Support Specialist to join our team. The successful candidate will be responsible for providing support and maintenance to our SAP SD module. The objective of the position is to ensure exceptional IT performance standards by maintaining high standards ofservice support, ensuring user satisfaction, and comprehending user needs and adapt to support business operations.

The position will work as a key member of an application support, providing functional and domain expertise related to the customization analysis and testing, user training, and support around key business processes enabled through the ERP software. Additionally, work with partners for support of their day-to-day business operations, questions, issues, and resolutions. Create and manage BI and analytics solutions that turn data into knowledge and work in support of all managers and users requiring data for decision support.

Key Responsibilities:

• Provide end-user Application Support for the SAP SD module, including troubleshooting and resolving issues.
• Log, track, and manage incidents and service requests to ensure timely resolution. Identify opportunities for continuous improvement in process and system improvements and recommend innovative solutions.
• Test functionalities developed for business requirements, update and manage ERP system to ensure it provides company with proper business solutions and accurate results.
• Work with team to create technical specs for new ERP functionality. Understand, communicate, and interpret business processes and requirements and must have participated in Digitalization Initiatives, Process Improvements or Application Development / Enhancements Work with team to create technical specs for new ERP functionality,
• Enhancing application knowledge to implement new solutions and process automation / re-engineering/Digitalization Initiatives. Work closely with the SAP team and other departments to ensure seamless integration and alignment with business processes.
• To work on other IT projects as per the business requirements such as Integration with CRM, Logistic, inputs to BI Team for Dashboard Development.

Interested candidates can mail resume on : simranjeet.sohal@hp.co.in