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19 Hilton Jobs in Surat

Reservations Agent

0-2 years

Surat

1 vacancy

Reservations Agent

Hilton

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guests expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skill

Employment Type: Full Time, Permanent

Read full job description

Hilton Interview Questions & Tips

Prepare for Hilton roles with real interview advice

What people at Hilton are saying

4.5
 Rating based on 5 Reservation Agent reviews

Likes

Good place to work and mostly it depends on management of any franchise hotel and this Hilton shillim management is not up to mark and learning standard does not match to the level of Hilton standard.

  • Job security - Good
Dislikes

It's management and not a good place for a one who wants to learn.esp Hilton shillim

  • Skill development - Bad
  • +1 more
Read 5 Reservation Agent reviews

Reservation Agent salary at Hilton

reported by 3 employees
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₹2.4 L/yr - ₹3.5 L/yr
9% more than the average Reservation Agent Salary in India
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What Hilton employees are saying about work life

based on 500 employees
68%
50%
44%
90%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Hilton Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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4.0
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Hilton Kol Office Location

View all
Kol Office
305, Diamond Harbour Rd, beside Monginis Cake Shop, Behala Thana, Gholeshapur, Behala, Kolkata, West Bengal 700034, India Kol
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