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130 Highpoints Technologies India Jobs
IT Consulting/Projects - Systems Administrator III.
2-6 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
IT Consulting/Projects - Systems Administrator III.
Highpoints Technologies India
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
BS or MS in Computer Science, or equivalent is a must
Managing and triaging tickets. Driving prioritization and execution of work based on impact
Passionate about Cloud, customer focused, have done incident management or problem management and thrive in a dynamic team culture
Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working
Systematic problem-solving approach, strong communication skills, a sense of ownership and drive
a must to have knowledge of standard Internet services, such as DNS, HTTP, etc.
Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc.., would be an added advantage
Infrastructure Security and Compliance knowledge
Able to work unsupervised, independently and within a global team
Strong leadership skills to direct service teams during Major Incidents
Exceptional written and verbal communication skills with meticulous attention to detail
Willingness to work in 24x7 shifts including on holidays and weekends
Ability to follow standard engineering principles using agile development methodology and Automation practices
Co-ordinate with Functional, Infrastructure, Product Support and clients business units
Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to think on their feet and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount
Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and Position.
Additional Sills:
Employment Type: Full Time, Permanent
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