Add office photos
All Filters
21 HighBrow Technologies Jobs
IT Operations Analyst
HighBrow Technologies
posted 29d ago
Job Role Insights
Key skills for the job
Job Description
- Work independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others.
- Act as subject matter expert and consult with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution.
- Lead the support of highly complex and/or comprehensive applications/systems and/or business lines.
- Identify root causes and implement targeted and controlled remediation plans.
- Administer business applications in co-ordination with appropriate stakeholders.
- Review, participate and implement procedures.
- Research industry standards, best practices and new innovations in technology and make recommendations.
- Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations.
- Act as the lead for other support analysts on the team.
- 7+ years experience
- 2-3 years recent hands-on experience with Windows/Linux.
- 5+ years recent hands-on on ServiceNow, & JIRA ticketing system.
- 5 years of experience with MS Office suite (especially MS Excel & MS PowerPoint)
- Must be available to work after hours as needed to support system changes.
- Able to lift heavy workstations and monitors.
- Must be available to do OT (Over-time) when required.
- Must be available to work overnight on the third shift.
- Ability to perform remote troubleshooting and provide clear instructions.
- Customer-oriented attitude.
- Fast-paced, high-pressure environment.
- Highly motivated, energetic with great communication skills
- LINUX Scripting and Java experience.
- Bachelor s degree or Technical Certificate required or work experience equivalent to bachelor s degree
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations Analyst roles with real interview advice
Compare HighBrow Technologies with
Tech Mahindra
Compare
Infosys
Compare
Wipro
Compare
TCS
Compare
HCLTech
Compare
LTIMindtree
Compare
Mphasis
Compare
Persistent Systems
Compare
Hexaware Technologies
Compare
Accenture
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Similar Jobs for you
Share an Interview