Senior Software Engineer, Product Support

• Provide Support, training /consulting to customers and regional teams on 3D Design tools .
• Follow the process of updating CRM system and building knowledge base.
• Based on need work in a team to execute small to medium term services projects involving Customization of Hexagon PPM design tools.
• Engage with development/ product management teams to advocate for customer requirements
• Certify the fixes in product before releasing to customer

• BE/BTech Mechanical.

Domain Knowledge.

• Good hands on experience in SpoolGen and SPIsometrics.
• Understanding of Design workflows in Plant/ Offshore industry
• Prior experience of supporting, implementing or certifying computer aided plant design or engineering software is strongly preferred.

Soft Skills:

• Excellent communication skills (both oral and written in English) is required
• Strong interpersonal skills.