F&B Captain / Executive

Roles and Responsibilities

• Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events.
  
• Handle guest complaints and feedback to improve overall customer satisfaction.
  
• Manage inventory levels to minimize wastage and optimize stockroom organization.
  
• Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel.
  
• Plan menus according to seasonal trends and dietary requirements.
  
• Excellent communication skills for effective guest handling and complaint resolution.