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147 Heptarc Jobs
Siebel Analyst
5-10 years
Kolkata, Mumbai, Hyderabad / Secunderabad + 1 more
1 vacancy
Siebel Analyst
Heptarc
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Lead and manage Siebel CRM projects, including system configuration, customization, and integration.
- Provide expert-level support and troubleshooting for Siebel CRM applications.
- Design and implement solutions for CRM transformation projects, particularly migrations from Siebel to other CRM platforms like Salesforce.
- Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.
- Conduct system testing, user training, and documentation to ensure smooth project delivery.
- Stay updated with the latest developments in CRM technologies and best practices.
- Bachelor s degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience with Siebel CRM.
- Experience with CRM transformation projects, especially migrations to Salesforce, is highly preferred.
- Strong understanding of CRM processes and best practices.
- Siebel CRM certifications and/or Salesforce certifications are a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills
Employment Type: Full Time, Permanent
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