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Delivery Manager
Heptarc
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage multiple large scale, complex and specialised competency based customer projects with strong focus on delivery responsibility and delivery excellence, including strategic planning and tactical project management for the projects.
- Develop strategies aligned with the organizations vision AND drive their implementation. Influence customer perception positively, contribute TO relationship management AND drive account farming. Ensure development & delivery OF software services & solutions IN line WITH customer AND investors requirements through optimal utilization OF human resources.
- Interface AND engage WITH customers at a strategic level, ensuring that NOT only the CURRENT project requirements are met but also forecast the needs OR issues that may arise AND devise ways TO address those proactively.
- Ensure that ALL customer feedback processes are completed ON time. Ensure programs are completed ON TIME, within budget, AND within customer expectations FOR quality AND functionality.
- Ensure complete contract management, including profitability AND other parameters across projects. Lead various organization wide activities such AS knowledge sharing, innovation AND process improvement.
- Provide thought leadership IN professional networks AND contribute TO organizations brand building. Align WITH multiple units AND CROSS functional teams FOR creating effective value chain FOR the customers.
- Carry OUT regular reviews WITH various stakeholders TO ensure consistent implementation OF strategies. Support AND cultivate a culture OF completing documentation AND reviews, particularly the ongoing AND post project knowledge management related actions.
- Ensure that going forward the best practices become a part OF the standard process.
- CREATE AND maintain program level dashboards TO enable effective project management.
- Provide overall management guidance TO the team. Promote team WORK, motivate, mentor, develop subordinates AND manage ANY conflicts within the teams.
- Ensure that skillsets IN the team are built WITH the necessary certification.
- Play the role OF the Technical Mentor AND Coach TO the team, sometimes working WITH many levels down, TO both assess AND develop their technical capabilities.
Additional Information:
- NP: Immediate to 15 days
- Skills -Appian Advanced-3
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
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