OpenShift Administrator (5-8 yrs)

JD below :

Role : Redhat Openshift Administrator

Location : Mumbai & Bangalore

Work from Office/Home

24/7 rotational shifts.

The job requires an Engineer to administer the Openshift set up. He/She is required to provide RCA and resolve L2 tickets for the customer issues. He/She is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.

What will you do?

• Assist the Client with the review of the implemented design documentation
• Manage status and health of Openshift
• Manage masters and nodes- Addition and remove of apps / worker nodes
• Secure OpenShift- Patches and maintain the security architecture / policies defined during LLD
• Control access to resources on OpenShift
• Monitor and collect metrics on OpenShift
• Collaborate with the Customer capacity team and provide technical inputs.
• Openshift Backup
• Be able to analyze Openshift performance issues and provide solutions.
• Assist and engage with the client on BaU activities.
• Categorizing & providing work around for resolutions & defects
• Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.
• Provide RCA and resolution for priority 1 & other important tickets tickets for critical updates, upgrades
• Health check for critical applications\ Workloads
• Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls
• Help in troubleshooting the production critical issues \ Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).
• Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs
• Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.
• Provide knowledge sharing with specified Client representative (s)
• Provide a report containing details of the engagement activities, findings and status including the following:
• Configuration information changes for RH OCP
• Solution specific implementation details
• Operational procedures and operational management
• Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience
• Recommendations for potential process or tool changes to optimize the OCP environment
• Provide Daily Report, other reports as required
• Create SOP
• Work along with Various Client Stakeholders from Customer location
• Work in Shifts in accordance with Shift Roster (Rotational shifts)

• 5+ years of Openshift cluster administration experience
• He/She should be able to perform Openshift deployments.
• Has a good knowledge on managing container infra setup and should be able to perform the above responsibilities.
• Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
• RedHat certification is preferred.
• Good Troubleshooting skills for Openshift clusters
• L2 Support and Administration Experience for Openshift clusters
• Has experience in working with Large customer setups
• Preferred work experience for Indian customers
• Experience in working at customer locations. This job is in Mumbai
• Has excellent Communication skills to drive technical conversations with the customer.