Society Club Representative - Front Desk

HAWELIA GROUP INDIA is looking for Society Club Representative - Front Desk to join our dynamic team and embark on a rewarding career journey

• We are looking for a friendly and proactive Society Club Representative to join our front desk team
• As a Club Representative, you will be the first point of contact for society members and guests, providing excellent customer service and ensuring a welcoming environment
• The ideal candidate should have strong communication skills, attention to detail, and a passion for creating a positive experience for our community

Responsibilities:

• Front Desk Operations:Greet and welcome society members and guests in a professional and friendly manner
• Manage incoming calls, emails, and inquiries, directing them to the appropriate department or person
• Membership Assistance:Assist society members with membership inquiries, renewals, and updates
• Provide information about club activities, events, and benefits
• Event Coordination:Coordinate and support the planning and execution of society events and activities
• Ensure accurate registration and attendance tracking for events
• Communication:Effectively communicate with society members regarding updates, announcements, and special promotions
• Manage the distribution of newsletters and other relevant communications
• Issue Resolution:Address and resolve member concerns or issues promptly and professionally
• Collaborate with other departments to ensure member satisfaction
• Administrative Support:Perform general administrative tasks, including data entry, filing, and maintaining records
• Assist with membership database management
• Sales and Promotions:Promote club services, memberships, and events to both members and potential members
• Facilitate the sign-up process for new members
• Facility Management:Monitor the front desk area and ensure cleanliness and organization
• Report any maintenance or security issues promptly