Receptionist

We are seeking a friendly, organized, and professional Receptionist to join our team. The Receptionist will be the first point of contact for visitors, clients, and employees, providing a positive and efficient experience. This role involves handling various administrative tasks, answering phone calls, scheduling appointments, and ensuring the office runs smoothly. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multi-task in a fast-paced environment.

Key Responsibilities:

• Front Desk Management:
  Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Phone Management:
  Answer, screen, and direct phone calls to the appropriate individuals or departments. Take and relay messages as necessary.
• Appointment Scheduling:
  Manage the scheduling of appointments, meetings, and conference room bookings. Maintain a clear and organized calendar.
• Administrative Support:
  Perform general administrative tasks, such as filing, photocopying, faxing, and maintaining office supplies inventory.
• Mail and Package Handling:
  Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail for delivery.
• Database and Record Maintenance:
  Ensure accurate record-keeping and filing systems for client and employee information.
• Visitor Coordination:
  Monitor and maintain visitor logs, issue visitor badges, and ensure security protocols are followed.
• Office Organization:
  Maintain a clean and organized reception area and conference rooms. Ensure office supplies are stocked and available.
• Customer Service:
  Provide excellent customer service by addressing inquiries, resolving complaints, and offering assistance to visitors and staff.
• Collaboration and Communication:
  Work closely with other departments to ensure smooth office operations and assist with various ad hoc tasks as needed.