Senior Principal Engineer, Problem Solving Analysis

HARMAN s engineers and designers are creative, purposeful and agile. As part of this team, you ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between. We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies: leadership, change-orientation, collaboration, judgment and a results-driven mindset. At HARMAN, we expect brilliance. You can expect a career full of brilliant possibilities.

About the Role:

This position is within HARMAN s Automotive Division. The primary responsibility is to facilitate & moderate problem solving in a systemic way by following problem solving techniques. The System Architecture team is looking for the ultimate team player with positive and constructive thinking. The Successful candidate will have a demonstrated record of accomplishment of success with systemic problem solving and supporting prevention mechanisms.

Your Team:

This position will have no reports

What You Will Do :

• Drive & facilitate the cross functional teams to SOLVE the problem/issues in a systematic solving techniques.
• To collaborate with cross competency SME s of SYS, HW, ME and SW and program team members.
• Lead and steer the technical discussions with cross- functional team on potential causes of failure from product design, quality, testing and reliability.
• Implement one of the standard problem solving technique to solve the problem
• Work closely with the incident management team, analyzing incident records to identify repeat incidents, and the Change management team, as they implement permanent fixes to problems.
• Need to maintain an overview of the problems queue (Issues open), updating status and keeping affected stakeholders informed of progress.
• A key part of the role is creating and managing a knowledge base with information about known errors and lessons learnt, its implementation.
• Provide guidance and training to team members on HARMAN BMS Process (IATF 16949, ISO9001, ASPICE, etc.), PLM gate processes and problem-solving methodologies.

What You Need:

• Master or Bachelor s degree with appropriate software/hardware and embedded system working knowledge
• 10+ Year s experience in OEM automotive product design (audio systems preferred)
• Vehicle communication bus experience CAN, Ethernet, A2B
• Onboard communication busses such as, I2C, (O, Q)SPI, TDM, UART
• Software development, debugging, and validation experience
• In-Depth understanding of the automotive product design and development process
• Solid background in using problem solving methodologies
• Ability to communicate progress on the open issues persuasively and concisely to all levels of the business
• Good written and verbal communication in English
• Flexible in terms of tasks and responsibility
• Ability to build relations and work independently
• Self-motivated, passionate about audio and high sense of responsibility

What is Nice to Have:

• Ideal candidate has experience working as an audio, infotainment, or other automotive module engineer with automotive OEM customers
• Automotive systems experience
• Embedded system design experience or familiarity
• Embedded system software development in C/C++ and model-based familiarity
• Experience working with automotive OEM in an embedded system development
• Problem solving methodologies like Fish Bone Diagram, 5 Why analysis, 8D, DMAIC, A8, Fault Tree Analysis etc., familiarity desired

What Makes You Eligible:

• Willingness to travel 10% of the time.
• Willingness to travel to customer locations when requested

What We Offer :

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition Reimbursement
• Access to HARMAN Campus Fitness Center and Cafeteria
• An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.