Field Service Engineer

Job Title: Field Service Engineer

Location: North India

Company: X-Rite India Pvt Ltd

About Us:

Imagine yourself

Thriving in a supportive team environment that inspires you to strive for excellence.

Collaborating with a bright, diverse, global team.

Joining a colorful company with a proven track record of success and an exciting future ahead.

It s all possible with a role at X-Rite Pantone, the global leaders in color science and technology.

X-Rite Pantone, a Veralto company, provides complete end-to-end color management solutions for clients in every industry where color matters. At X-Rite Pantone, you ll deftly blend the art and science of color to help customers inspire, select, measure, formulate, communicate and match color so that users get color right the first time, every time. And along the way, you ll build a vibrant career through rich skill-building opportunities, on-the-job learning, and coaching and training that supports your continued development and growth.

In this role, a typical day will look like:

We are seeking a skilled and motivated Field Service Engineer to join our team. In this role, you will be responsible for the installation, maintenance, and repair of our equipment at customer sites. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing outstanding customer service.

The essential requirements of the job include:

• Install, configure, certify and maintain Spectrophotometers and associated software.
• Conduct on-site troubleshooting and repairs of equipment.
• Perform routine maintenance and inspections to ensure optimal performance.
• Provide technical support and training to customers on equipment usage.
• Document service activities and maintain accurate records.
• Collaborate with the engineering and sales teams to address customer needs and improve product offerings.
• Ensure compliance with safety standards and protocols.
• Stay updated on industry trends and new technologies.

Qualifications:

• Bachelor s degree in engineering, Electronics, or a related field (or equivalent experience).
• 2 to 5 years of proven experience as a Field Service Engineer or similar role.
• Strong technical knowledge of troubleshooting electronic equipment.
• Excellent troubleshooting and diagnostic skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Willingness to travel frequently to customer sites.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and medical insurance.
• Opportunities for professional development and training.