Instrumentation / Service Engineer - Lab Equipment Division - MNC Mfg.

Role & responsibilities

• Service Engineer would be responsible for repairing faults, servicing equipment, creating preventive maintenance strategies in Laboratory.
• Communicating with Clients, Engineers and other technicians to ensure that services are delivered effectively.
• Devise strategies and tools to provide effective solutions to customers concern.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventive maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers, engineers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.

Preferred candidate profile

• Experience of 6-8 Years in similar field of Lab Equipment servicing.
• Bachelors degree or Diploma in Instrumentation
• Strong communication, inter personal, customer service skills
• Proficiency in English and excellent knowledge of MS Office.