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Lead- Process Trainer
Guidehouse
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Develop, implement, and monitor training programs within an organization.
- Supervise technical training for staff.
- Conduct orientation sessions.
- Create brochures and training materials.
- Develop multimedia visual aids and presentations.
- Create testing and evaluation processes.
- Prepare and implement training budget.
- Evaluate needs of company and plan training programs accordingly.
- Conduct performance evaluations.
- Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Manage staff of classroom facilitators Provide performance feedback.
- Conduct continuing education training.
- Provide leadership development education.
- Build solid cross-functional relationships.
- Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
- Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
- Assist with the development of strategic plans.
Minimum Qualification
Degree / Global Accent Trainer - American Accent
Minimum Experience and skills
7+ Years experience
- To be able to prepare training content.
- To deliver effective quality training.
- To be able to monitor calls and provide feedback to the agents on the floor.
- To inspire trainees and agents to perform better.
- To be able to prepare training content.
- To deliver effective quality training.
- To be able to monitor calls and provide feedback to the agents on the floor.
- To inspire trainees and agents to perform better.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Process Trainer roles with real interview advice
People are getting interviews at Guidehouse through
People are getting interviews through
(based on 39 Guidehouse interviews)
Job Portal
Referral
Campus Placement
Walkin
Company Website
Recruitment Consultant
37%
13%
13%
13%
8%
3%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Guidehouse are saying
Rating based on 1 Process Trainer
review
Anonymous · Payment automation
in Trivandrum
Likes
Job security
Dislikes
Work family life balance....
Read 1 reviewProcess Trainer salary at Guidehouse
reported by
2
employees
with 7-10
years exp.
₹6.1
L/yr - ₹7.8
L/yr
62%
more
than the average Process Trainer Salary in India
View more details
What Guidehouse employees are saying about work life
based on 574 employees
Strict timing
Monday to Friday
No travel
Night Shift
Guidehouse Benefits
View more benefits
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