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99 Guidehouse Jobs
Team Lead AR
Guidehouse
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- The team leader will be responsible for managing and assisting in production for daily work volumes across various processes for the IPG project. The team lead is responsible for confirming client SLAs are met.
- Manage and allocate daily work volumes to ensure client SLAs TAT are met.
- Assist with production for all client-specific processes.
- Manage day-to-day planning and problem solving related to in-bound work volumes
- Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes
- Development and delivery of routine reports required to monitor and report on team s performance and provide customer feedback.
- Directly engaging in problem solving on production related issues with team members, as required.
- Willing to work rotating shifts and workdays based on agreed schedules in order to meet operational and departmental objectives.
- At least 3 year of experience in healthcare revenue cycle arena such as medical billing, insurance verification, insurance adjudication or A/R follow-up.
- Excellent problem-solving skills
- Experience training and mentoring junior staff
- Proficiency in Microsoft Office (Word, Outlook, Excel)
Employment Type: Full Time, Permanent
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Rating based on 12 Team Lead
reviews
Anonymous · Healthcare & Life Sciences
in Thiruvananthapuram
Nothing special only the salary which is being credited on timely manner no delay
- Salary - Good
No work life balance, manager do not provide leaves, their is no replacement for employees during emergency
- Skill development - Poor
Team Lead salary at Guidehouse
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