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4 The Fern Residency Guest Service Associate Jobs

TR. Guest Service Associate

1-3 years

Mumbai

1 vacancy

TR. Guest Service Associate

The Fern Residency

posted 8d ago

Job Role Insights

Flexible timing

Job Description

As a Trainee Guest Service Associate in the Food Beverage Service department, you will work under the guidance of the Senior Captain/Captain to carry out activities ensuring guest satisfaction. Your responsibilities will involve adhering to the hotels mission statement, values, and rules while maintaining a professional appearance.
Established Duties:
  1. Mission Adherence: Abide by the hotels mission statement to contribute to a positive guest experience.
  2. Values and Rules: Uphold the values and rules of the hotel to maintain a high standard of service.
  3. Professional Appearance: Maintain a professional appearance according to the set standards of the hotel.
  4. Seating Assistance: Assist guests in finding and seating them according to the established standards.
  5. Table Arrangement: Arrange tables to accommodate the correct number of guests.
  6. Order Taking and Serving: Take and serve orders following established standards and procedures.
  7. Food Order Handling: Assemble and pick up food orders efficiently.
  8. Table Maintenance: Ensure tables are clean and tidy after the main course, maintaining a pleasant dining environment.
  9. Guest Satisfaction: Strive to achieve and maintain a high level of guest satisfaction throughout the service.
  10. Timely Service: Execute all serving activities within the prescribed time limits.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Guest Service Associate roles with real interview advice

People are getting interviews at The Fern Residency through

(based on 5 The Fern Residency interviews)
Referral
Campus Placement
Job Portal
20%
20%
20%
40% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What Guest Service Associate at The Fern Residency are saying

3.9
 Rating based on 6 Guest Service Associate reviews

Likes

Managing directors are good and supportive.

Dislikes

They didn't provide medical care and paid leaves as per conditions.

Read 6 reviews

Guest Service Associate salary at The Fern Residency

reported by 10 employees
₹1.1 L/yr - ₹2.4 L/yr
27% less than the average Guest Service Associate Salary in India
View more details

What The Fern Residency employees are saying about work life

based on 212 employees
63%
48%
53%
93%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

The Fern Residency Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Team Outings
Health Insurance +6 more
View more benefits

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