Customer Service Associate- Delhi

Job Description: Customer Service Associate
Position Title: Customer Service Associate
Department: Customer Support
Location: Okhla Phase 2, New Delhi
Working Hours: Fixed Working Hours (No Rotational Shifts)

Interested Candidates can Whatsapp their CV @ 9560591102

Job Overview:
As a Customer Service Associate, you will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues promptly. You will ensure customer satisfaction through effective communication, empathy, and problem-solving. Your role involves interacting with customers via phone, providing clear information about products, services, and policies.

There will be no sales involved in this role.

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Key responsibilities include resolving complaints, troubleshooting problems, maintaining customer records, and escalating complex issues when necessary. You will work closely with the team to improve processes and deliver an outstanding customer experience.

Qualifications:

• Any Bachelor's degree
• Strong verbal and written communication skills in English.
• Empathy, patience, and a customer-first attitude.
• Freshers are welcome.
• Team-oriented, adaptable, and solution-driven.

Why Join Us?

• Fixed working hours, no rotational shifts.
• Opportunities for career growth and skill development.
• Collaborative work environment and employee benefits.
• No sales targets.