Director - Technology (Supply-chain, Logistics, Omni, Corporate System

About Company:

GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery, and support of solutions in the ECM, BI, and Mobility space.

Job Position: Director, Technology (Supply-chain, Logistics, Omni, Corporate Systems)

Experience: 16+ Years

Location: Pune

Role & responsibilities

We are looking for an energetic and talented engineering director to lead the teams development, drive high-value, high-quality features to our industry-leading engineering delivery. The ideal candidate would have the ability to attract, recruit and retain the industry's best engineering talent and have the technical expertise to effectively influence/participate in architectural discussions, strategic planning, roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion, unlocking hyper-growth, data-driven decision making and creating a world of possibilities for our customers/business at our Technology Center in Pune, India.

Leadership and Delivery:

Oversee and lead the engineering project delivery ensuring high availability, scalability, and performance to support global business

Define and execute the engineering strategy, aligning with the company's business goals and long-term vision for omnichannel retail.

Cross-Functional Collaboration:

Actively collaborate with Product Management, Business Stakeholders, and other Engineering Teams to define project requirements and deliver customer-centric solutions.

Serve as a key point of contact for resolving technical challenges and ensuring alignment between business needs and technical capabilities.

Talent Acquisition and Development:

Build a strong and diverse engineering team by attracting, recruiting, and retaining top talent.

Design and implement a robust onboarding program to ensure new hires are set up for success.

Coach team members to enhance technical expertise, problem-solving skills, and leadership abilities, fostering a culture of continuous learning and improvement.

Performance Management:

Define clear, measurable goals for individual contributors and teams, ensuring alignment with broader organizational objectives.

Conduct regular one-on-one meetings to provide personalized feedback, career guidance, and development opportunities.

Technology Leadership:

Champion the adoption of best practices in software engineering, including agile methodologies, DevOps, and automation.

Facilitate and encourage knowledge sharing and expertise in critical technologies, such as cloud computing, microservices, and AI/ML.

Continuous Education and Domain Expertise:

Develop and execute a continuous education program to upskill team members on both key technologies and business domain.

Organize training sessions, workshops, and certifications to keep the team updated on the latest industry trends.

Resource Planning and Execution:

Accurately estimate development efforts for projects, considering complexity, risks, and resource availability.

Develop and implement delivery plans, timelines, and budgets to deliver initiatives on schedule.

Organizational Improvement:

Champion initiatives to improve the engineering organizations culture, focusing on collaboration, transparency, and inclusivity.

Lead efforts to make the organization a "Great Place to Work", including regular engagement activities, mentorship programs, and open communication.

System Understanding and Technical Oversight:

Develop a deep understanding of critical systems and processes, including architecture, APIs, data pipelines, and DevOps practices.

Provide technical guidance to the team, addressing complex challenges and ensuring alignment with architectural best practices.

Innovation and Transformation:

Play a pivotal role in transforming into a leading technology organization by implementing cutting-edge solutions

Drive the future of omnichannel retail by conceptualizing and delivering innovative products and features that enhance customer (both external and internal) experiences.

Actively represent the organization in the technology community, building a strong presence through speaking engagements, partnerships, and contributions to open-source projects.

Identify opportunities for process automation and optimization to improve operational efficiency.

Additional Responsibilities:

Be adaptable to perform other duties as required, addressing unforeseen challenges and contributing to organizational goals.

Stay updated on industry trends and competitive landscapes to ensure the company remains ahead of the curve.

Educational Qualification

Bachelor’s degree in computer science, Engineering, or a related field. Equivalent work experience will also be considered.

Core Technical Criteria:

• 10+ years of experience in developing and delivering Supply Chain and Logistics solutions with multiple concurrent tracks of development and operations.
• Proven success in leading initiatives that drive business outcomes, scalability, and innovation
• In-depth understanding of Order Management, Payment processors, Inventory management, and Warehouse management applications and products.
• 5+ years of experience in building and managing medium-scale teams (15–50+ team members) of engineers, technical leads, and managers.
• Hands-on experience in mentoring and growing engineering talent.
• Expertise in Java frameworks such as Spring & Spring Boot
• In-depth understanding of RESTful API design, implementation, and optimization.
• Knowledge of microservices architecture and tools like Kubernetes, Docker, and API Gateway.
• Experience in building scalable, high-performance backend systems to handle high traffic.
• Hands-on experience with relational databases like Oracle, MySQL, PostgreSQL, and NoSQL databases like MongoDB, Cassandra, or Redis.
• Ability to optimize database queries and manage large datasets effectively.
• Ability to troubleshoot and resolve issues across the stack (frontend, backend, and database).
• Proficiency in cloud platforms like AWS, GCP, or Azure.
• Experience with CI/CD pipelines using Jenkins, GitLab CI/CD, or equivalent tool
• Familiarity with containerization (Docker) and orchestration tools like Kubernetes.
• Good knowledge of security standards and best including PCI DSS compliance for payments
• Knowledge of logging and monitoring tools like ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana, and Datadog.
• Experience in implementing robust error tracking and alerting mechanisms.
• Proven experience in designing and delivering products/solutions that are scalable, reliable, and fault-tolerant.
• Knowledge of event-driven architectures using Kafka, RabbitMQ, or similar tools.
• Expertise in load balancing, caching strategies (e.g., CDN, Redis, Memcached), and database partitioning.
• Knowledge of AI/ML relevant to Supply chain and Logistics applications
• Expertise with Git workflows, and tools like GitHub, Bitbucket, or GitLab.
• Familiarity with Agile tools such as Jira & Confluence.