Department: KPO (Knowledge Process Outsourcing) Domain: Healthcare Services Location: [Insert Location] Experience Level: 2+ years
About GrowBeyond Tech:
GrowBeyond Tech Pvt. Ltd. is a forward-thinking IT and business consulting firm specializing in delivering exceptional solutions across industries, including healthcare. Our KPO division plays a critical role in ensuring seamless billing operations for multi-specialty Ambulatory Surgery Centers (ASCs).
At GrowBeyond Tech, we value collaboration, efficiency, and innovation in our approach to healthcare services. We foster a supportive and inclusive environment, welcoming individuals passionate about making a difference in operational excellence.
Job Overview:
GrowBeyond Tech is seeking an experienced Medical Biller to join our healthcare KPO team. This full-time role focuses on surgical coding and billing operations for a multi-specialty ASC. The position requires expertise in managing claims, resolving discrepancies, and collaborating with US-based healthcare providers and insurance companies to ensure accurate billing and prompt reimbursements.
The ideal candidate will have prior experience with HST EMR and a deep understanding of medical billing, surgical coding, and US healthcare processes. You will work US-aligned hours to facilitate seamless collaboration with stakeholders.
Responsibilities:
Billing and Claims Processing:
Review patient bills for accuracy, completeness, and resolution of discrepancies.
Submit claims to insurance companies with a focus on accuracy and timeliness.
Identify and bill secondary or tertiary insurance as required.
Claims Follow-Up and Dispute Resolution:
Follow up on unpaid and disputed claims to ensure resolution.
Communicate with insurance companies to address discrepancies and ensure compliance with payment terms.
Payment Verification and Adjustments:
Check insurance payments for accuracy and compliance with contract discounts.
Correct and resubmit claims to third-party payers when necessary.
Patient Interaction and Support:
Respond to patient inquiries regarding account status, charges, and billing issues.
Process patient statements and address related concerns.
Documentation and Compliance:
Maintain accurate patient records while ensuring confidentiality in adherence to HIPAA standards.
Stay updated on changes in billing regulations and third-party payer procedures.
Administrative Support:
Collaborate with healthcare providers to ensure complete and accurate dictations.
Liaise between providers, patients, and insurance companies for streamlined operations.
System Expertise:
Utilize HST EMR for billing tasks and maintain proficiency in other related systems.
Key Tasks:
Perform various collection actions, including contacting patients by phone.
Monitor accounts for patient and insurance follow-ups.
Stay informed on the latest billing guidelines and payer-specific requirements.
Qualifications:
Education: Bachelor s degree in a related field or certification in medical billing and coding (e.g., CPC, CCS-P) preferred.
Experience: Minimum of 2+ years in medical billing, particularly in surgical coding and billing.
Preferred Skills: Proficiency in HST EMR or equivalent systems.
Technical Knowledge:
Strong understanding of ICD-10, CPT, and HCPCS coding systems.
Familiarity with US healthcare payer guidelines, including Medicare and Medicaid.
Skills:
Excellent communication and problem-solving skills.
Strong organizational abilities and attention to detail.
Ability to work US-aligned hours for effective collaboration.