Role & responsibilities -
- Drive culture of process excellence in operation team preferably in capital markets/Investment banking/commercial banking/financial services segment
- Identify projects, train team members and mentor/ lead projects YB/GB and Kaizen ideas.
- Participate in consulting assignment internally and at Client site
- Deliver productivity and create value for client
- Client collaboration and change management
- Support/ Enable change management ensuring from the projects
- Enable stable operation with no surprises
- Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
- Ensure Positive contribution to the company's Gross margins and Operating margins
- Lead/ participate in Six Sigma and Lean projects
- Identify and Mentor Six Sigma and Lean projects
- Mentor Green Belt Trainees
- Value stream Mapping/ Process mapping
- Follow up on action items
- Recommend new/ improvements to delivery models
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Support maintenance of World Class Delivery standards
- Create reports for COO, Functional heads\Operational Heads and QPE
- Monitor dashboards and issues for early warning signals and trends
- Support for RFP, RFI, Sales Collaterals
- Six Sigma and other (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Preferred candidate profile -
- Minimum 10 years of relevant work experience in process excellence role with BFS industry preferably in Capital Markets/Investment banking/Commerical Banking.
- Work with clients to understand their needs and identify opportunities for value creation. Lead or facilitate cross functional or program level initiatives/ events/ meetings.
- Must have hands-on experience in leading & delivering various high-impact Lean, Six Sigma (GB/BB) projects delivering tangible improvements / results, across the entire lifecycle i.e. right from Ideation to Implementation / Benefits realization
- Strong project management skills and ability to manage two or more projects simultaneously
- Strong and practical knowledge of various LSS tools, techniques & approaches
- Strong experience around Program and Change management on large scale transformation engagements involving cross-functional teams.
- Proven expertise & attitude/mindset to lead the change and drive change in internal / external teams
- Communicative and facilitative - Must be able to communicate well with all levels of the organization from team members to senior leaders. Must be able to lead and demonstrate value-add principles to a team in a collaborative way. Influence employees at all levels.
Employment Type: Full Time, Permanent
Functional Areas: Other
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