Add office photos
All Filters
10 Graebel Jobs
Global Salesforce Business Analyst & Administrator
3-8 years
Bangalore / Bengaluru
1 vacancy
Global Salesforce Business Analyst & Administrator
Graebel
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Graebel is a dynamic and innovative company, committed to delivering exceptional services that help our clients achieve their talent and organizational goals. We are looking for a skilled and detail-oriented Global Salesforce Business Analyst Administrator to join our growing team and play a pivotal role in maintaining, optimizing, and enhancing our Salesforce environment.
If youre passionate about CRM systems, have strong technical abilities, and enjoy problem-solving, we want to hear from you!
Position Overview: As a Global Salesforce Business Analyst Administrator , you will be responsible for overseeing the day-to-day management of our Salesforce instance, ensuring the platform is fully optimized for internal teams. You will collaborate with cross-functional teams to understand business needs and translate them into technical solutions within Salesforce. Your work will directly impact the efficiency and success of our sales, marketing, and customer service operations.
What you ll do:
- Manage and maintain the Salesforce platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
- Handle all administrative functions e.g. user maintenance, modification of page layouts, generation of reports and dashboards, and creation of new fields.
- Perform ongoing system administration, including data integrity, loads, system backups, and security settings.
- Enhance forecasting and reporting capabilities, including the construction of new reports and dashboards.
- Review and improve upon the current system for the overall tracking and organization of reports and dashboards
Collaborate with various departments to identify and gather requirements, translating into best practice scalable solutions focusing on exceptional user experience.
- Oversee significant Salesforce projects, including implementations or migrations, ensuring they align with business goals.
- Manage integrations with third-party applications and tools, ensuring data flow and functionality.
- Provide training and support for Salesforce users, ensuring they effectively utilize the system.
- Stay updated on Salesforce releases and features and recommend enhancements to improve system efficiency and effectiveness.
- Troubleshoot and resolve Salesforce functionality and integration issues with other systems.
- Document system configuration and administrative processes.
- Identify unused or underutilized platform features and provide continuous optimization of the platform.
Required Skills
Required Education Experience
- BS in Mathematics, Economics, Computer Science, Information Management or Statistics
- 3+ years of experience as a business analyst / Salesforce administrator
- Salesforce.com administration certification
- Technical expertise regarding data models, database design development, data mining and segmentation techniques
- Strong knowledge of and experience with reporting packages
- Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SAS, etc)
- Strong analytical skills with the ability to collect, analyze, and communicate with attention to detail and accuracy
- Excellent project management skills and an ability to manage multiple projects simultaneously
- Fluent English language skills in both oral and written communication are essential
Employment Type: Full Time, Permanent
Read full job description What people at Graebel are saying
What Graebel employees are saying about work life
based on 4 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Graebel Benefits
View more benefits
Compare Graebel with
Randstad
Compare
Team Lease
Compare
Gi Group
Compare
e-Solutions
Compare
Xeam Ventures
Compare
Ven Consulting
Compare
Futurz Staffing Solutions
Compare
Qdigi Services
Compare
Adhaan Solutions
Compare
Million Minds Management Services
Compare
TELUS Health
Compare
Planet PCI Infotech
Compare
Antal International
Compare
Ethos HR Management & Projects
Compare
Bellfast Management
Compare
Asmacs
Compare
KellyOCG
Compare
Easy Source hr Solutions
Compare
Soundlines Group
Compare
Smart Training Resources
Compare
Similar Jobs for you
Global Salesforce Business Analyst & Administrator
3-8 Yrs
Bangalore / Bengaluru
Share an Interview